Customer Surveys and

Net Promoter Score®

Garage Hive has a built-in customers survey function, utilising the NPS methodology or your own questions, allowing you to truly understand your customer loyalty and satisfaction. 
 

  • Completely integrated.

  • Automated SMS and Email feedback requests.

  • Live customer insights within documents.

  • Detailed Power BI reports.

  • Job Sheet feedback analysis.

  • Net Promoter Score or Custom Surveys

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Easily understand your company Net Promoter Score with our Power BI dashboards
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Create your own surveys and ask any question you would like. 
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Drill down into the detail, understand the feedback on each Job Sheet. 
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View open rates, completion rates and completed surveys over time.
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View Live Customer Insights from any documents, understand how your customers feel about you whilst interacting with them.
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Access previous surveys and answers from any document. 
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New Surveys will appear on your home page in a tile, ready to review. 
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Mark surveys and reviewed and record any actions taken. 
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View NPS groups from your customer list. 
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