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getonboard@garagehive.co.uk

Tel: 0203 146 1163

76 Nottingham Road,

Arnold,

Nottingham,

NG5 6JZ

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© 2019 by Garage Hive.

Workshop Management with Garage Hive

Garage Hive's features and functions are all designed to be as simple as possible to use whilst offering the right amount of information and functionality on each screen. The home screen displays all the required KPIs to keep a workshop moving. 

Clean

Garage Hive has a simple clean design, each screen is tailored to provide maximum information to the user without feeling cluttered. 

Intuitive

Access all the important areas of the system directly from the home screen as you would expect. Jobsheets, estimates, vehicle inspections and the schedule are all just one click away.

Process Driven

Garage Hive uses tiles to prompt the user to complete important tasks such as jobsheets waiting for processing or health checks waiting to be sold to the customer. 

Schedule and bookings

In Garage Hive the schedule is at the heart of running the workshops, all the information required to make decisions on bookings and workloads is available from the schedule screen. Staff holidays and sickness can also be seen directly on the schedule. 

To see how the schedule works, watch this - video

Interactive

The schedule is drag and drop and touch screen enabled. Jobsheets can be accessed directly from the schedule screen. Jobs can be moved, extended or removed - moving a job on the schedule will update the relevant technicians' applications. Bookings can be made directly from the schedule page.

Data Rich

When a technician makes an update to a jobsheet or finishes the job, the colour of the allocation on the schedule will change. When a technician starts a break or lunch, a new allocation will be created on the schedule - this allows the workshop controller to see which staff are available.

Live

The schedule is used to control the work and bookings in your workshop. The data displayed in the schedule is live and will update instantly, even if other people are interacting with the schedule. Creating a new allocation will instantly appear on the relevant technicians application. 

Mobile application

Any Device

Garage Hive can be logged into on any PC, laptop or tablet either Windows, Android or Apple.  The application is fully responsive on any device.

Field Operations

The application only requires an internet or network connection to work. This makes Garage Hive perfectly suitable for field operations, such as mobile tyre fitting. 

Instant

Garage Hive's application will update with a new job for the technician the minute they are assigned via the schedule. Technicians can also leave comments, check stock and prices all from the app.

TCard System

Drag and Drop

The TCard system is designed to give a very quick overview of your workshops' current status. Its "drag and drop" functionality allows for quick and easy updating. The TCard system also supports touch screens. 

Automated

As your day progresses the TCard system will automatically keep up to date. For example, when a technician starts a job the job will move from the pending jobs TCard to the relevant technician's TCard.

Flexible

TCards can be customised to suit your workshops' needs. You can create as many TCards as you require and both colours and names can be changed for each TCard.

Jobsheets

Jobsheets are very easy to create in Garage Hive, it's a simple process designed to be quick when under pressure taking bookings face to face or on the phone. When adding more details to the job or processing the jobsheet ready for invoice there are lots of features you can take advantage of.

To see how to create a job sheet watch this  -
video

  • VRM lookup

  • Customer recall

  • Post lookup

  • Technical Repair times (Autodata)

  • Service Schedules (Autodata)

  • Oil & Lubricants (Autodata)

  • Labour catalogues

  • Parts and Item catalogues

  • Technician time registration

  • Name and time-stamped comments

  • Split documents/jobsheets

  • Service Advisor document assignment

  • Attach images and PDFs to jobsheets

  • Technician labour allocation

  • Key tag functionality

  • Create purchase orders directly from the jobsheet

  • Vehicle work history

  • Access MOT history

  • MOT expiry notifications

  • Email and SMS functionality

  • Click-to-call functionality

  • GDPR data capture forms

  • Record payments and deposit

  • TCard Status allocation

  • Marketing Channel records

Checklists and VHC

Check Lists

Check lists and vehicle health checks are easy to create in Garage Hive. Attach a checklist to any jobsheet to allow the technician to carry out a vehicle health check on their device. 

Once completed the service advisor or workshop controller will get a notification that a checklist is awaiting approval. This notification will be visible from the home screen displayed on the tiles. ​The main features of check lists are:

  • Ability to create custom check lists

  • Attach directly to jobsheets

  • Add images and comments

  • Email checklists over to customers

  • Convert checklists to VHCs ready for upselling

VHC

VHCs in Garage Hive allow for a perfect sales process within your business. Once a checklist has been authorised and converted to a VHC, your parts department will be notified that a VHC is awaiting parts information. Once parts are entered, the VHC can be passed to the correct department for further processing. Once the customer has been contacted and the upsell has been approved, all confirmed work can be copied directly to the jobsheet. 

VHCs have many great features including:

  • Ability to pass VHCs between departments

  • Email functionality allows customers to see what has been authorised

  • Reminders can be set for non authorised work

  • All previous VHCs can be easily accessed

  • The price calculator easily allows you to calculate certain parts or labour of a customers entire bill.

  • Ability to copy all authorised lines directly to the jobsheet. 

Items, Inventory and Catalogues

Items

Create your own items, descriptions and categories. Import your suppliers part numbers using the nonstock items functionality. Create minimum and maximum stock levels and much  more..

  • .Multi-location stock management

  • Stock Transfers

  • Stock pricing rules such as FIFO and LIFO

  • Search items directly from jobsheets and quotes

  • Aged stock reports by branch, supplier and category. 

Catalogues

Garage Hive allows you to enter your default labour lines, labour categories and external services catalogues. Service packages can be created to automatically populate jobsheets with labour lines, items and external services for products such as fixed priced servicing.

Some features of catalogues are:

  • Create custom labour lines and prices

  • Group labour lines into categories for reporting

  • External services

  • Custom service packages

Online booking

Garage Hive allows your customers to book online directly from your website. 

  • Online booking can be integrated into your existing website

  • Bookings appear directly on your schedule

  • Email notifications for new bookings

  • Book MOTs, Servicing and more

Purchase Orders & Return Orders

Ordering and returning parts has been made simple with Garage Hive.

  • Create purchase orders without the part number

  • Create purchase orders directly from a jobsheet

  • Easily view outstanding purchase orders

  • Updating purchase orders with the part numbers will automatically update the relevant jobsheets.

  • Processed purchase orders are posted directly to the purchase ledger

  • Monitor outstanding credit notes

  • Easily maintain correct stock levels

Multi-location 

Garage Hive has been built from the ground up with multi-location workshops in mind. 

The powerful features are as follows:

  • Location and department based schedules and bookings

  • Ability to create bookings for branches from head office

  • Location based reporting and cost allocation

  • Central customer and vendor database

  • Ability to switch between locations immediately

  • Support for relief staff available at multiple locations

  • Multiple stock locations and inter-company stock tranfers

  • Centralised accountancy system

  • Centralised vehicle and service history

  • Powerful multi-location reporting tools including technician reporting

  • Easy to add additional locations

  • Reduces cost for expansions

Estimates

Creating estimates is simple, a vehicle registration and customer name are all that's required. 
 

You have access to many of the same features available in a jobsheet making building and issuing a quote a simple task. 

  • VRM look up

  • Customer recall

  • Post look up

  • Technical Repair times (Autodata)

  • Service Schedules (Autodata)

  • Oil & Lubricants (Autodata)

  • Labour catalogues

  • Service Advisor document assignment

  • Parts and Item catalogues

  • Create purchase orders directly from the quote

  • Recall previous quotes

  • Email and SMS functionality

  • Convert or add to existing jobsheet

  • Vehicle work history

  • Access MOT history

  • MOT expiry notifications